Refund Policy

Approved refunds are issued to your original payment method within 5–7 business days of us receiving your return.

Eligibility

• Items must be unopened and in original condition.
• Returns must be initiated within 30 days of delivery.
• Original shipping charges are non-refundable unless the item arrived damaged or incorrect.

If your order arrived damaged, please contact care@velora.example within 48 hours and we will make it right.